Why can't I log in to my Mohawk accounts?
Digital Skills Services
Last Update 2 เดือนที่แล้ว
Mohawk student accounts include MyMohawk, MyCanvas Mohawk email, Office 365, and Zoom. You will use your MohawkID to log into these services.
New Students
Student accounts are generated automatically through the registration or application processes.
After you have registered, an email will be sent to your personal email account with your MohawkID, a 9-digit number, and a temporary password. Your temporary password is valid for two weeks.
If your temporary password has expired or doesn't work, please contact IT Services to obtain a new temporary password. Passwords issued directly by IT Services are ONLY valid for 24 hours.
Returning Students
Student accounts are active for 1 year after the last day of class or graduation. After that time, you will lose access to all Mohawk College accounts. Students are encouraged to copy important documents, certificates, virtual badges, emails or other items to personal storage.
If you are returning to take a continuing education program contact IT Services to have your account re-activated.
Once registration to a new program is complete you will have access to your Mohawk College accounts. Please note that you will not re-gain access to your former MyCanvas courses, or content from Office 365 or email.
For more information, read: IT User Account Lifecycle Policy.